Bison Box Terms and Conditions - please take time and read them.

TERMS AND CONDITIONS

1. Rental of Hired Goods
   1. The Rental Term is as specified when the order is placed
   2. The Rental Term runs from the date the customer receives the Hire Goods until the day the Hire Goods are picked up from the customer by BisonBox.
   3. The customer takes Possession of the Hire Goods immediately the Hire Goods are delivered to the Customer at the customer’s designated delivery address.
   4. If the customer wishes to extend the Rental Period beyond the initial term additional charges will apply (see also clause 8.2 below).

1. Customer Obligations

1. Upon taking Possession of Hired Goods, the customer agrees to maintain the Hire Goods in good usable condition
2. The customer is responsible for all loss, theft and/or damage of or caused to the Hire Goods whilst the Hire Goods are in the customer’s possession.
1. Orders
   1. BisonBox will accept orders over the telephone for Hire Goods, subject to stock availability during normal business hours on a Monday to Friday.
   2. BisonBox will accept orders placed over the internet, subject to stock availability 24 hours a day.
   3. Should BisonBox be unable to meet an order placed over the internet for any reason whatsoever, BisonBox will contact the customer to advise of same and refund any payment made by the customer within 24 hours of the order being placed and payment being made.
   4. All orders are Delivered free of charge. There is an extra delivery fee of $40 for any extra BisonBoxes ordered.
   5. If the Hire Goods pick-up location is over 50km from the original delivery location the order will incur a Pickup Fee of $40.00

1. Payment

1. BisonBox will accept payment by on-line credit card payment via the BisonBox website.
2. BisonBox will only accept direct internet transfer by prior arrangement.
3. BisonBox will NOT accept payment by way of cheque or cash on delivery.
1. Delivery of Hire Goods and Packing Products
   1. Upon delivery of the Hire Goods to the customer, the customer is required to examine the Hired Goods and acknowledge that the Hired Goods are received in good usable condition and that the Hired Goods are suitable for their intended use.
   2. Delivery is available only in Wellington.
   3. If neither the customer nor any person nominated by the customer to accept delivery of the Hire Goods is available at the designated delivery location instructions must be made clear on placing the order on the website where to leave the BisonBoxes - ideally out of public view and under cover if possible.

1. Cancellation

1. The customer may cancel their order at any time free of charge up to 24 hours prior to the designated date of delivery.
2. Any cancellation made later than 24 hours prior to the designated date of delivery will be charged a Cancellation Fee of $40.00.

1. Return of Hired Goods

1. All Hire Goods must be returned to BisonBox prior to expiry of the Rental Period.
2. If the customer wishes to extend the Rental Period beyond the initial term the customer must contact BisonBox to arrange an extension of the Rental Period subject to additional charges (see also clause 1.4 above).
3. All Hire Goods MUST be returned to BisonBox in good usable condition (reasonable wear and tear is accepted)
4. If any Hire Good is cut, ripped, written on, excessively marked, has had packing tape stripped from the surface and/or is damaged in any other way (reasonable wear and tear excepted), the Hire Good will be deemed to have been returned to BisonBox in other than good useable condition.
5. The customer will be responsible for payment of a Product Replacement Charge for any Hire Good that is returned to BisonBox in other than good usable condition.
6. The Product Replacement Charge is $50.00 per box.

1. Price

1. All prices are stated in New Zealand dollars (NZ$) and include Goods and Services Tax (GST).
2. Prices displayed on BisonBox’s website are subject to change without notice.
3. Once an order has been accepted prices are fixed and any price changes will not be applied to orders already accepted.

1. Disputes

1. The customer agrees that any dispute or disagreement between a customer and BisonBox is to be dealt with and resolved directly between the customer and BisonBox by way of negotiation.

1. Miscellaneous

1. BisonBox has the right to modify these Terms and Conditions at any time.
2. By placing an order with BisonBox the customer acknowledges that they have read and understood BisonBox’s Terms and Conditions and agrees to be bound by these Terms and Conditions.
3. To the extent permitted by the law, BisonBox and its agents and employees will not be liable in any way for any loss, damage, costs or expenses suffered or incurred by the customer as a result of the use of BisonBox’s website, Hire Goods or Packing Products.

1. Privacy

1. Personal details entered when ordering products online will be used solely by BisonBox to process your order and will not be distributed or sold.